================================================================================ SENDPOL.WORLD — LEGAL & PRIVACY FOOTER (ENGLISH) Version: 2026-11-13 For use in website footer and linked legal pages ================================================================================ LEGAL & PRIVACY CENTER SendPol.world — Parcel Forwarding from Poland We are committed to protecting your privacy and handling your personal data transparently. As a parcel forwarding service operating from Poland and serving customers worldwide—including through our US office in California—we comply with the EU General Data Protection Regulation (GDPR) and applicable United States privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the CPRA. LEGAL DOCUMENTS - Privacy Policy — Learn how we collect, use, store, and protect your personal data, including your name, shipping addresses, recipient details, and customs information required for international forwarding. - GDPR Data Subject Rights — As an EU/EEA resident, you have the right to access, rectify, erase, restrict processing, data portability, and object to processing. You may also withdraw consent at any time. - U.S. Privacy Rights (CCPA/CPRA & Other State Laws) — California residents and residents of other applicable U.S. states have specific rights regarding their personal information. See the section below for details. - Terms of Service — The rules governing the use of our Polish address, package consolidation, and worldwide shipping services. - Cookie Policy — Information about the cookies and tracking technologies we use on this website and how you can manage your preferences. - Returns & Refund Policy — Details on how we handle undeliverable parcels, damaged goods, and service cancellations. - Legal Disclaimer — Important limitations regarding customs duties, carrier liability, and prohibited items. -------------------------------------------------------------------------------- EU / GDPR COMPLIANCE -------------------------------------------------------------------------------- Data Controller SendPol.world is the data controller responsible for your personal data. For any privacy-related inquiries or to exercise your GDPR rights, please contact us at parcel4you@proton.me. Your Rights Under GDPR You have the right to request access to your personal data, correction of inaccurate information, deletion of your data, restriction of processing, and data portability. You also have the right to lodge a complaint with a supervisory authority in your country of residence. International Transfers As a parcel forwarding service, we may transfer your data to international carriers and customs authorities solely for the purpose of delivering your shipments. Such transfers are made under appropriate safeguards in accordance with GDPR requirements. -------------------------------------------------------------------------------- UNITED STATES PRIVACY RIGHTS (CCPA/CPRA & OTHER STATE LAWS) -------------------------------------------------------------------------------- Applicability This section applies to California residents and residents of other U.S. states with comprehensive consumer privacy laws. Because SendPol.world has a physical office in California (444 Alaska Avenue Suite #CBS387, Torrance, CA 90503) and transacts with California residents, we are subject to the CCPA/CPRA. A physical California office is not the only trigger; targeting or transacting with California residents may be sufficient. Categories of Personal Information We Collect We collect the following categories of personal information in the course of providing parcel forwarding services: - Identifiers: Name, email address, postal address (including your Polish forwarding address and international delivery address), phone number, IP address. - Commercial information: Records of parcels received, consolidated, and shipped; purchase history from Polish stores (as provided by you). - Customs and shipment data: Recipient names, addresses, contact details, commercial invoices, packing lists, and customs declarations. - Internet or network activity: Browsing history and interactions with our website (via cookies and analytics). - Sensitive personal information: In limited circumstances, government-issued identification numbers (such as SSN or EIN) may be required by U.S. Customs and Border Protection for certain shipments exceeding specific thresholds or requiring formal clearance. We collect this only when strictly necessary and as required by law. Business or Commercial Purposes for Collection We use your personal information for the following purposes: - Providing our services: Receiving, consolidating, and forwarding your parcels from Poland to your international destination. - Customs and regulatory compliance: Preparing and submitting customs declarations and commercial invoices to U.S. Customs and Border Protection and other authorities as required by law. - Communication: Responding to inquiries and providing shipment status updates. - Security and fraud prevention: Protecting our systems, parcels, and customers. - Legal compliance: Meeting recordkeeping, tax, and customs obligations. Your California Privacy Rights (CCPA/CPRA) If you are a California resident, you have the following rights: - Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you, the sources of that information, our business purposes for collection, and the categories of third parties with whom we share it. - Right to Delete: You may request deletion of your personal information, subject to certain legal exceptions (e.g., customs recordkeeping obligations). - Right to Correct: You may request correction of inaccurate personal information. - Right to Opt Out of Sale or Sharing: We do not sell your personal information to third parties for monetary consideration. However, if we engage in "sharing" for cross-context behavioral advertising, you have the right to opt out. You may exercise this right via the "Do Not Sell or Share My Personal Information" link in our website footer. - Right to Limit Use of Sensitive Personal Information: You may request that we limit the use of your sensitive personal information to purposes necessary to perform our services. - Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights. How to Exercise Your U.S. Privacy Rights To submit a verifiable consumer request, please email parcel4you@proton.me with the subject line "U.S. Privacy Request." We will confirm receipt within 10 business days and respond to your request within 45 days, with a possible extension where reasonably necessary. We may need to verify your identity before processing your request. Notice at Collection This Privacy Policy serves as our Notice at Collection under the CCPA/CPRA. The categories of personal information we collect and the purposes for collection are described above. This notice is provided at or before the point of collection. Data Retention We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. - Account and shipment information: Retained for the duration of your account activity and a reasonable period thereafter. - Customs and transportation records: In the United States, customs records must generally be retained for five years from the date of entry. We retain customs and shipment data accordingly to comply with U.S. Customs and Border Protection requirements. "Do Not Sell or Share My Personal Information" As noted above, we do not sell personal information. To opt out of any sharing for cross-context behavioral advertising, please use the designated link in our website footer or contact us at parcel4you@proton.me. Other U.S. State Privacy Laws Residents of other states with comprehensive privacy laws (e.g., Virginia, Colorado, Connecticut, Utah, and the growing list of states with laws in effect as of 2026) may have similar rights to access, delete, correct, and opt out of certain processing. To exercise any right available under your state's law, please contact us at parcel4you@proton.me. -------------------------------------------------------------------------------- COMPLIANCE STATEMENT -------------------------------------------------------------------------------- SendPol.world does not sell your personal data to advertisers, data brokers, or third parties for commercial purposes. We process your data only for the purposes of providing our forwarding services, complying with legal obligations (including EU and U.S. customs laws), and improving your experience. -------------------------------------------------------------------------------- CONTACT -------------------------------------------------------------------------------- Email: parcel4you@proton.me USA Office: 444 Alaska Avenue Suite #CBS387, Torrance, CA 90503, USA Europe Office: Warsaw, Poland -------------------------------------------------------------------------------- © [Year] SendPol.world — All rights reserved. SendPol.world is operated from Poland with a U.S. office in Torrance, California, and serves customers worldwide. All legal documents are incorporated by reference into our Terms of Service. ================================================================================ END OF DOCUMENT ================================================================================